Frequently asked questions

What are doing to protect from COVID-19?


COVID -19 Protocol for Our Safety (In-Studio Appointments) *There may be a temperature check at the door *Wash hands or sanitize at the door *Wear a mask until instructed to remove for makeup application *A mask must be worn (Vacinnated or Not)when leaving as well . (Lipstick or lipgloss sample will be provided for touch up ) *The Makeup Studio and Kit is cleaned, disinfected and sanitized in between clients




Do you travel ? Do you offer destination travel?


Yes I do, The cost of travel will vary depending on the location. However, due to the recent Covid-19 Pandemic, travel is limited. AIRFARE AND ACCOMMODATIONS: All costs for travel to a booked event are to be paid by client. Costs may include, but are not limited to: airfare, hotel, transportation, parking, per diem, service incidentals and all taxes.




What do you charge?


You can view pricing here www.styleseat.com/AshleyCallawayBeauty




How long will my makeup last?


The makeup will last all day without needing any touch ups with the exception of lips (due to eating/drinking, masks etc). As a professional makeup artist, I am able to apply and set your makeup to ensure it looks as beautiful until you are ready to remove it at the end of the day. Please allow 1hr and 15 minutes of time to get your makeup done. If you are booking a bridal trial, or makeup lesson please allow at least 2 to 3 hours of time.




Do you provide partial makeup ?(Just eyes, Just skin, etc)


In order to be whole or complete and represent my work well, the makeup will need to be done by me from start to finish . I can focus on the eyes, or focus on your skin (contouring , foundation, concealer etc) but I will not do partial makeup. I also will not go over or touch up another artists work.




What is the best way to get in contact with you?


The best way to contact me via Email :Ashleycmua@gmail.com I will get back to you within 48 hours




How soon should I book an appointment ?


It is highly recommended to book an appointment as soon as you can. I would love to meet or chat via phone or virtual as soon as possible . This way we can both have the chance to see if we are best fit for each other and establish a healthy and positive relationship.




How do I get ready for a makeup appointment?


If I am traveling to you , Be specific of where you will be getting ready. It is also helpful to check to see what kind of seating /setup that will be provided in the hotel , home or venue I may need to bring additional lighting or seating. Please refrain from having other people in the room while being serviced. Make sure that your face is cleaned and free of makeup. Eat and drink before getting your makeup done . Please take your shower or bath and Brush your teeth prior to your makeup appointment.




What if someone wants their makeup done at the last minute and was not already booked?


This happens alot! Usually someone might be getting their makeup done and may have a friend along that didn't book ahead of time. Depending on the time and what I have to do afterwards, I may be able to accommodate this , but of course the client that booked ahead of time is my top priority and I will not rush a client to fit extra faces . There is an additional $15 last minute charge .




What if I need to cancel ?


Cancellations are preferred 7 or more days prior to the booked date, and no less than 48 hours before the scheduled appointment. You will lose any deposits .There is a 50% cancellation fee due at cancellation. I strongly encourage that you reschedule if the new date is available. You will be required to pay a new deposit.




What products do you use?


I use a mixture of professional grade, high end and a little bit of drugstore products to ensure the best quality of the luxury makeup service .




Do you offer Makeup Lessons ?


Yes ! I offer one on one makeup lessons and virtual makeup lessons.




Do you offer Gift Certificates ?


Yes! Gift Certificates may be purchased in any denomination, service or package .Please contact me for purchase




What form of payments do you accept ?


Cash, Credit/Debit,Cashapp, and zelle are accepted .